Guide Service Nepal

Frequently Asked Questions

1. What is the success rate for your trips?
We have up to 95% success rate for every trip.

2. Is sound health important for this trip?
Our treks are suitable for average people who are moderately fit, thus no previous experience is required. Some physical fitness programs such as running, swimming, hiking is recommended before you embark on your journey. Whilst on the trek, it is common to experience some discomfort before being fully acclimatized.
To prepare for a strenuous trek you should begin training at least two to three months before your departure. As a guideline, an hour of aerobic exercise three to four times per week would be considered a minimum requirement. The best preparation is bush-walking involving relatively steep ascents and descents.

3. Will a representative come pick up me at the airport?
Yes, one of our representatives will be there to greet you at the airport. They will be displaying a template carrying your name. Upon arrival, you will be transferred to your hotel by our own car.

4. What sort of accommodation can I expect in Kathmandu and en Trail?
We book quality rooms at the ??? hotels in Kathmandu with breakfast. You can choose to upgrade your accommodation in higher standard hotels in Kathmandu (Conditions applied).
En trail, tea-houses/lodges generally provide basic clean facilities with a comfortable bed and blanket. The lodges in trekking routes usually provide single and double rooms, or occasionally a dormitory. At times when possible, dining will be around a bonfire.

5. Is it possible to reserve a trip now and pay later?
Yes! The trip will be confirmed only when you send your booking confirmation, along with 20% deposit of the total cost. You need to pay the due after you arrive in Kathmandu and before the trek commences.

6. Can I get a separate room for myself in Kathmandu?
Yes! You can get a separate room for yourself when you arrive. During the trek we will try our best but normally the lodges have twin sharing and dormitory styled room instead of a single room, therefore, you may have to share the room.

7. Are your departure dates guaranteed? Even if I’m the only one at the chosen date?
YES, all our trips are guaranteed to run. We never cancel the trip due to shortcomings of any other person. The private trip will be organized for you at no extra cost.
We do not hold responsibility for the trip departures halted by uncertain flight schedules, weather conditions and sociopolitical conditions. In such cases, we can offer you alternative means of transportation on a mutual agreement. We hold the right to cancel the trip in case, we aren’t able to find proper alternatives or if the alternatives do not suit your taste or requirement. You may be refunded the trip deposit made minus cost already incurred.

8. How do I pay the due after I arrive in Kathmandu? Do you accept cash or card?
You need to clear the due after your arrive in Kathmandu. You can either pay in USD or local cash (Exchange cash at Kathmandu outlets) or pay via credit card. We accept American Express, Travelers Check, MasterCard and Visa, however, be aware, a 4% on top will be levied whiles using your card as per the Bank’s policy inside Nepal.

9. What sort of food can I expect en Trail?
Most tea-houses (lodges) offer clean and hygienic meal options and ranging from local to international cuisines. You can relish Pasta, tuna bakes, noodles, roasties, dal bhat (rice and lentils), bread, soup, fresh vegetables (variety depends on the season) and even some desserts like apple pies, pancakes etc. You can always find wide range of liquid and beverage en trail. The higher the altitude you reach, the higher the cost of meal you have to pay.

10. Is clean water provided?
Bottled water is easily available at the lodges and tea houses. You can buy bottled water at the cost of USD 2 at lower elevations to USD 4 to higher elevation per littler. We offer water-purifying tablets for free.

11. What is the best season for trekking in Nepal?
The best trekking seasons extends from mid- September to May. From early September the monsoonal rains decrease. By end of September through to December the weather is usually stable with mild to warm days, cold nights. February, March, April, May, October, November, December are the best time to do this trek.

12. What is the weather and temperature like en trail?
One of the most unpredictable elements of the trekking is the local weather. If you’re not properly prepared for the twists, turns and volatility of the conditions that can occur in this breathtaking region, you might find yourself in an uncomfortable and unpleasant situation.
Generally speaking, the nights are much cooler than the daytime hours. During the day, the thermometer could reach temps as high as 25 degrees C, only to dip down as low as -20 degrees C in less than 24 hours. While there’s no way to know exactly what each day in the mountains will bring, the weather and temperature ranges tend to be somewhat predictable based on the month and season.

13. I’m vegetarian, is that a problem?
Not at all. It’s better, actually. Most of the lodges serve vegetarian meals. We always recommend our clients to eat vegetarian meals to avoid the food poisoning, eating heavy meals and non- vegetarian meals at the high altitude is not really safe for the stomach.

14. Does my guide have necessary certificate? Have they received first aid training for high altitude?
Yes, they have all received 45 day training from the Nepal Academy of Tourism and Hotel Management (NATHM), in Nepal. The guides have also received high altitude first aid training from KEEP (Kathmandu Environmental Education Project). Please check our Trekking Guides Profiles and Training Certificates.

15. How you cope with medical emergency and accidents?
Our guides are well trained for the high altitude problems and first aid. They always carry the first aid kit bag during the trek. However we still recommend you to bring your personal first aid kit as well. All our guides carry the local mobile phones and SAT phones for the emergency.

16. Do I book myself the international flights to and from Nepal?
Yes, you need to book your own International flights. We are a local agent and it would cost you significantly higher to book through us.

17. Can I charge my digital camera or other equipment on my trip?
These facilities will be available in most of the places in your hotel reception by paying some service charges. Remember to bring TWO and THREE pin travel adapters!

18. What about telecommunication during the trek?
There are telephones in some villages along the trekking routes from which you can make international calls. All our guides are equipped with the local mobile phone. You may wish to talk via their phones or use your own by purchasing a sim card at Kathmandu.

19. Can I use credit cards en trail?
Not. Your credit card will be of no use during the trek. Please be ensured to carry local currency while trekking.

20. How much additional money di I need per day?
It depends on your spending habits. Generally, in Kathmandu, you can allocate USD 10 to USD 15 for a lunch and a dinner. USD 15 to USD 18 per person a day will be enough to buy chocolates, pay for the hot shower and a few drinks during the trekking.

21. Do I tip my guide and potters?
This is a difficult thing to gauge. We have seen everything from USD 20 to USD 1000 per person for guides and porters.
Tipping is not mandatory; however, you can choose to offer them money as a small gesture of appreciation. Most of the staff hail from low waged family or fragile financial conditions, therefore, your gesture can help them a lot in their cause. We recommend not to spend more than 10% of your total trip cost for the tipping.

22. Can I enjoy shower along the trek?
We try arranging guesthouses with hot showers at most places. Some lodges at certain region may charge you for a hot shower.

23. Are the staffs insured?
Our company insures all our trekking staff members, including guides, cooks, Sherpa and porters.

24. Can I add extra days to my trekking trip?
Holiday should never be about making it to the final point quickly. Along your trek we can add days at your request with additional costs to cover guides, porters, accommodation and food. You can also choose to extend your trip with another holiday activity, such as tours or jungle safari.

25. Do you use yaks/ potters on the trek or do I carry all of my own gear?
Whilst on the trek, our porter will take care of your luggage. All you need to carry is your small day bag for your personal belongings like camera, water bottle, sun cream etc. only.

26. Will there be a place to store items/ clothing not required for the trek?
The hotel in Kathmandu does provide the free storage services. So you can leave all your items that are not required for the trekking at your hotel.

27. What is the temperature rating of the sleeping bag that you lend to trekking?
The temperature ratings of the sleeping bags we provide are about -10°C to -15°C, we can provide liner or extra blanket if the sleeping bag is not warm enough for you.

28. Do you guts have a PAC portable altitude chamber?

Yes, we do have PAC but we don’t use it for every trek, unless you only have to stay a night above 5,000 meters.